tk4444 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how tk4444 ("tk4444", "we", "us", "our") collects, uses, stores, shares, and protects the personal information of individuals ("you", "the Player") who access or use the tk4444 website at https://tk4444.bio and all associated services, features, and content (collectively, "the Platform").

tk4444 is committed to handling your personal data with the utmost care, transparency, and professionalism. This Policy is designed to give you a clear and complete understanding of what information we collect from you, why we collect it, how we use it, and what rights you have in relation to your data. We recommend that you read this Policy in full before using the Platform for the first time.

This Policy should be read in conjunction with the tk4444 Terms & Conditions, which govern the overall contractual relationship between you and tk4444. Where there is any conflict between this Policy and the Terms & Conditions regarding the handling of personal data, this Privacy Policy shall prevail.

2. Personal Data We Collect

tk4444 collects personal data in the categories described below. We collect only the minimum data necessary for the specific purposes outlined in this Policy.

2.1 Registration and Identity Data

When you register a tk4444 account, we collect:

• Full legal name
• Date of birth (to confirm you meet the 18+ age requirement)
• Residential address, including city and country
• Mobile phone number
• Email address
• Username chosen at registration

2.2 Identity Verification (KYC) Data

Where identity verification ("KYC") is required — for example, prior to processing a withdrawal or upon triggering an internal review threshold — we may collect copies of the following documents:

• National Identity Card (NID) or passport
• Proof of address (utility bill, bank statement, or similar document dated within 90 days)
• Proof of payment method ownership (e.g., screenshot of bKash or Nagad account registered in your name)

KYC documents are handled with the highest level of security and are used exclusively for identity verification purposes. They are not shared with any third party except where required by law or by our licensed payment processing partners.

2.3 Financial Transaction Data

When you make a deposit or request a withdrawal on the tk4444 Platform, we collect:

• Payment method type (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard)
• Transaction amount and currency (BDT, ৳)
• Transaction reference numbers and timestamps
• Partial payment account identifiers (e.g., the last four digits of a card or the mobile number associated with a bKash account)

tk4444 does not store full card numbers, CVV codes, or complete mobile wallet PINs. Sensitive payment credentials are handled directly by our certified payment processing partners and are never stored on tk4444 servers.

2.4 Betting and Gaming Activity Data

The tk4444 Platform automatically records:

• Bets placed, markets selected, stake amounts, and odds accepted
• Casino game sessions, game type, session duration, and outcomes
• Account balance history and transaction logs
• Bonus activations, wagering progress, and promotional participation

2.5 Technical and Device Data

When you access the Platform, our servers and analytics systems automatically collect:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Pages visited, time spent on each page, and navigation paths
• Session start and end timestamps
• Referral source (e.g., which URL directed you to tk4444)

2.6 Communication Data

If you contact tk4444 via live chat, email, or any other support channel, we retain records of that communication, including its content, timestamps, and any attachments or screenshots shared. These records are used to resolve disputes, improve support quality, and maintain a complete account history.

3. How We Collect Your Data

tk4444 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a promotional survey.
• Automatically — through cookies, server logs, and analytics tools when you access or interact with the Platform.
• From third parties — from payment processors (e.g., bKash, Nagad, Rocket) when transaction confirmation data is relayed to us; from identity verification service providers during KYC checks; and from fraud prevention and security services that help us protect the integrity of the Platform.

4. Legal Basis for Processing

tk4444 processes your personal data on the following legal bases:

Processing Purpose	Legal Basis
Creating and administering your player account	Performance of a contract
Processing deposits and withdrawals	Performance of a contract
Identity verification (KYC)	Legal obligation / contract
Fraud prevention and security monitoring	Legitimate interests
Responsible gaming monitoring	Legitimate interests / legal obligation
Sending service-related communications	Performance of a contract
Sending promotional communications (where opted in)	Consent
Platform analytics and performance improvement	Legitimate interests
Compliance with applicable legal obligations	Legal obligation

5. How We Use Your Personal Data

tk4444 uses the personal data we collect for the following purposes:

5.1 Account Administration

Your registration data is used to create and maintain your tk4444 player account, verify your identity, process login requests, and enable you to access all features of the Platform. Without this data, we cannot provide you with a functional account.

5.2 Payment Processing

Financial transaction data is used to process your deposit and withdrawal requests, reconcile account balances, issue bonuses and winnings, and maintain a complete transaction history accessible within your account dashboard. Transaction records are also retained for accounting and audit purposes.

5.3 Fraud Prevention and Platform Security

Technical and device data, combined with betting activity data, is analysed by tk4444's security systems to detect and prevent fraudulent activity, money laundering, multi-accounting, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions. This monitoring is a core element of our commitment to maintaining a fair and secure environment for all players.

5.4 Responsible Gaming

tk4444 uses your gaming activity data — including session duration, deposit frequency, and wagering patterns — to identify potential indicators of problem gambling. Where such indicators are detected, our responsible gaming team may contact you to offer support tools or, in serious cases, to apply protective account restrictions. For more detail, please see our Responsible Gaming page.

5.5 Customer Support

Communication data is used to respond to your queries, resolve disputes, investigate complaints, and improve the overall quality of our support service. Support records may be reviewed by quality assurance teams or referenced in formal dispute resolution proceedings.

5.6 Marketing Communications

With your consent, tk4444 may send you promotional communications about new games, betting markets, bonus offers, and seasonal promotions relevant to Bangladesh — for example, BPL season offers, Eid promotions, or IPL betting markets. You may withdraw your consent to receive marketing communications at any time by contacting support. Withdrawal of marketing consent does not affect the processing of data for other purposes.

5.7 Platform Improvement

Aggregated and anonymised technical data is used to analyse Platform performance, identify usability issues, test new features, and improve the overall player experience. This analysis does not involve identifying individual users.

6. Data Sharing and Disclosure

tk4444 does not sell, rent, or trade your personal data to unaffiliated third parties for any commercial purpose. We share personal data only in the limited circumstances described below.

6.1 Payment Service Providers

To process your transactions, we share the minimum necessary financial data with our payment partners, including bKash, Nagad, Rocket, Upay, Visa, and Mastercard. These partners process data under their own privacy policies and are contractually required to handle your data securely and solely for payment processing purposes.

6.2 Identity Verification Providers

Where KYC checks are required, your identity documents and related data may be shared with certified third-party identity verification service providers. These providers are bound by strict data processing agreements and may not use your data for any purpose other than identity verification on behalf of tk4444.

6.3 Game Content Providers

When you play a game supplied by a third-party provider (such as Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, or Ezugi), a session token and minimal game-interaction data are exchanged with that provider's systems to enable gameplay. Game providers do not receive your full personal profile.

6.4 Legal and Regulatory Disclosure

tk4444 may disclose your personal data to law enforcement authorities, regulatory bodies, or other competent institutions where required to do so by applicable law, court order, or legal process. We will make reasonable efforts to notify you of any such disclosure unless legally prohibited from doing so.

6.5 Business Transfers

In the event of a merger, acquisition, asset sale, or restructuring of tk4444's business, your personal data may be transferred to the successor entity as part of the transaction. You will be notified of any such transfer and the privacy terms applicable to your data under the new ownership.

7. Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device by your web browser when you visit the tk4444 Platform. They allow the Platform to recognise your device, maintain your session, and remember certain preferences across visits.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: These are essential for the Platform to function. They maintain your login session, remember your language preference, and enable core functionality such as the betting slip and account dashboard. These cookies cannot be disabled without breaking Platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players interact with the Platform — for example, which pages are visited most frequently and where errors occur. This data helps us improve the Platform. No personally identifying information is collected by these cookies.
• Functionality Cookies: These remember your preferences, such as your preferred display settings or recently viewed game categories, to provide a more personalised experience.

tk4444 does not use third-party advertising cookies, retargeting pixels, or social media tracking technologies that monitor your activity across websites outside of the tk4444 Platform.

7.3 Managing Cookies

You may control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to use the tk4444 Platform, including your ability to log in and access your account.

8. Data Security

tk4444 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tk4444 Platform
• Encrypted storage of sensitive personal and financial data on secured servers
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing by independent security professionals
• Automated intrusion detection and anomaly monitoring systems
• Secure password hashing using industry-standard algorithms
• Mandatory two-factor authentication for all internal administrative access

While tk4444 takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. In the unlikely event of a data breach that affects your personal information, tk4444 will notify you promptly and take immediate remedial action.

9. Data Retention

tk4444 retains your personal data for as long as your player account remains active and for a reasonable period thereafter, in order to fulfil our legal, regulatory, and contractual obligations. Specific retention periods include:

• Account registration data: Retained for the duration of your account and for 5 years following account closure.
• KYC and identity documents: Retained for a minimum of 5 years from the date of collection, or longer where required by applicable law.
• Financial transaction records: Retained for 7 years to comply with financial record-keeping requirements.
• Betting and gaming activity logs: Retained for 3 years from the date of each activity record.
• Customer support communications: Retained for 3 years from the date of the communication.
• Technical and analytics data: Retained in anonymised or aggregated form indefinitely for Platform improvement purposes.

Upon expiry of the applicable retention period, personal data is securely and permanently deleted or irreversibly anonymised. Data subject to an ongoing legal investigation or dispute may be retained beyond these standard periods until the matter is fully resolved.

10. Your Data Rights

As a player on the tk4444 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the tk4444 support team via live chat or email. We will respond to all valid requests within 30 days.

• Right of Access: You have the right to request a copy of the personal data that tk4444 holds about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated without undue delay.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we cannot delete data that we are legally required to retain.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified.
• Right to Data Portability: Where technically feasible and applicable, you may request a copy of your personal data in a structured, machine-readable format for the purpose of transferring it to another service provider.
• Right to Withdraw Consent: Where we process your data on the basis of your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on our legitimate interests, including profiling for responsible gaming purposes. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

11. Children's Privacy

The tk4444 Platform is strictly intended for adults aged 18 years and over. tk4444 does not knowingly collect, store, or process personal data relating to individuals under the age of 18. If we become aware that personal data has been provided by or about a person under 18 years of age, we will immediately close the relevant account, delete the data, and, where appropriate, report the matter to relevant authorities.

If you believe that a minor has registered an account or provided personal data to tk4444, please contact our support team immediately so that we can take prompt remedial action.

12. Third-Party Links and Services

The tk4444 Platform does not contain links to external third-party websites for commercial or informational purposes. Game content on the Platform is delivered by licensed third-party providers whose software operates within the tk4444 environment. While tk4444 takes reasonable steps to ensure that its game providers maintain appropriate data protection standards, tk4444 is not responsible for the privacy practices of third-party providers in their own independent operations.

13. Changes to This Privacy Policy

tk4444 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform functionality. When material changes are made — meaning changes that substantially affect how we collect, use, or share your personal data — we will provide advance notice via a notification on the Platform or by email to your registered address. Minor clarifications or non-substantive amendments may be made without prior notice.

The version number and effective date at the top of this Policy and in the Table of Contents sidebar will always reflect the current published version. Continued use of the tk4444 Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your data.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which tk4444 handles your personal data, please contact our Data Support team using the details below. We are committed to resolving all privacy-related queries promptly and transparently.

• Live Chat: Available 24/7 directly within the tk4444 Platform
• Email: [email protected] (plain text — not a clickable link)
• Response Time: Within 2 minutes via live chat; within 24 hours via email (BST, UTC+6)